Quality Policy
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Quality Standards
The management of Mersat Real Estate company adheres to the quality standards in all its services, as it ensures that its professional team are highly educated and continuously training in marketing skills, feasibility studies, communicating with customers and the rest of our service package. Therefore, Mersat not only solicits offers and chooses the best of them to promote them, but goes further and intervenes in all the details of the real estate transaction, so that it guarantees a fair contract for the client on balanced terms.
Mersat intervenes strongly to prevent diminishing the rights of the client and modifies any penalty clauses found unfair or biased in favour of the company who owns the property, and our jurist panel makes major efforts to achieve the highest tax reduction rate when purchasing or investing the property. Our bias towards the customer does not stop at this point, but goes beyond it to reduce the commission which we receive from the customer to zero! Meaning that our services are completely free as well as our profits, accompanied with our continuous quest to gain customer's satisfaction and achieve high quality services.
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Zero Problems, Perfect Quality
The management of Mersat draws your attention to how simple and spontaneous the way it deals with everything, under the slogan "zero problems" in transactions, delivery, contracts, and concluding, so there is no need to worry about this.
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We Speak Your Language and Understand Your Nature
Our team also includes multiple nationalities to facilitating and simplifying communication with potential customers of other nationalities, which is necessary and imperative in a renewed and open market such as Turkey's real estate market, and we are very keen to select the most qualified company's representatives, to be assigned to its work in several countries and represent it the best way.
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Real Estate Education and Services Platform with the Latest Technologies
We care about our electronic reputation and make sure to be present in the best way, so we have developed our website at the level of content and form to be a platform for real estate education and service with the latest technologies.
We continue to provide this site with everything new in real estate, whether it is government news on amendments and legal regulations, or with educational articles that contain important and useful information for anyone interested in the real estate sector in Turkey.
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Transparency and Credibility
Transparency and credibility are considered a paramount and core value in the company's constitution and a cornerstone of its internal system, as we rely on a scientific method in feasibility studies, market research, valuation, real estate evaluation, and the rest of its services. So that we deal with service requesters with the logic of numbers, the numbers are transparent and accurate that do not compliment nor favour, which is exactly what Mersat adopts in achieving the highest quality and professionalism when providing its services.
The quality in Mersat is a policy, constitution and basic standard in gaining the satisfaction of our customers